Vail Resorts Rental Delivery Specialist - Full & Part Time - Winter Seasonal in Beaver Creek, Colorado
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
ESSENTIAL JOB RESPONSIBILITIES:
Act as a high-profile ambassador of Vail Resorts, demonstrating a commitment to integrity and process excellence.
Pro-actively drive delivery rental sales through growing partner relationships.
A high performing communicator, who can anticipate and actively overcome hurdles to ensure process and service excellence at all times.
Responsible for the fulfillment of rental equipment deliveries in a process efficient manner, while providing best in class guest experience at all times. Tasks include, but not limited to the selection, set up and transportation of equipment to guest accommodations in a professional and timely manner, and facilitating its retrieval back into inventory.
Assist in all guest and partner service inquiries, maintaining a professional manner at all times, while aiming to achieve service excellence.
Keep current on resort and Vail Resort product/service-related information to ensure timely responses to guest inquiries further enhancing the guest experience.
Maintain a clean and efficient workspace even while working in irregular spaces.
Be responsible for accurate daily cash-outs.
Present a professional appearance and adhere to the Vail Resorts grooming policy at all times when on duty.
Perform other duties as assigned by the manager on duty.
Act as manager on duty when scheduled.
We are a company that works together and throughout the season you may be required to assist other departments as needed
Excellent communication, organization and administration abilities.
Proficient in MS Office Products; Excel, Word, Outlook and PowerPoint.
Previous telephone experience preferred.
Team player, enthusiastic, positive attitude.
Previous sales or guest service-related experience.
Keen to learn new skills, open-minded.
Must possess excellent written and oral communication skills.
Must be highly organized with excellent time management.
Maintain a working knowledge of products and trends within the industry.
Must be able to motivate staff members, and be a team player.
Self-starter able to work with minimal supervision.
Must be 18 years of age or older, possess a valid driver’s license and provide a satisfactory motor vehicle record. Must be able to drive in winter weather conditions, night time driving conditions, and heavy traffic.
Ability to work a flexible schedule; weekends and holidays required.
Required to complete a satisfactory criminal record check.
We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you . www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 238367