Vail Resorts Ticket Sales Agent - Full Time & Part Time - Winter Seasonal in Breckenridge, Colorado

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Ticket Sales Agents deliver product and mountain information with superior knowledge in a friendly environment while assuring our guests that we are there to assist them and enhance their Breckenridge experience.

Full time and part time positions available.

Responsibilities include, but are not limited to:

  • Accurately and efficiently process lift access products while capturing guest data

  • Ask the guest for their data with every transaction

  • Ability to learn, understand and effectively communicate with the guest about multiple product types and can easily adapt to changing pricing and product offerings.

  • Make suitable recommendations on products to meet the guests’ needs and the business objectives.

  • Ability to handle high volumes of customer interaction while delivering exceptional service; internal & external

  • Create a fun and professional work experience while communicating in a courteous and respectful manner

  • Professionally assist and follow through with resolution of guest complaints; handle concerns and suggestions

  • Perform daily sales and closing and be held responsible for your end of day point of sale audit

  • Work on a computer with a high degree of accuracy and efficient speed

  • Must be able to interact with guest and work on a computer at the same time

  • Follow company/department policies and procedures

  • Participate in resort and departmental trainings and development courses.

  • Willing to cross-train and work in all areas/locations of PSS

  • May assist with inside and outside guest services.

  • Take initiative to perform duties which facilitate operations and maintain cleanliness of your work area while paying attention to detail


  • High School diploma or equivalent

  • Proficient in English language

  • Previous work experience in Guest Services

  • Previous work experience in cash handling

  • Previous experience with Point of Sales system

  • Comfortable working in fast pace work environment

  • Willing to commit to a work schedule which includes working weekends and holidays

If you’re hard working and feel exhilarated serving others, you’ll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you’re interested in moving mountains in your career, come work with us at Breckenridge where you’ll instantly feel at home.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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