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Smith and Nephew, Inc. Mobile OSC Logistics Specialist in Denver, Colorado

SUMMARY:The Mobile OSC Field Logistics Specialist (MOSC) is an on-site member ofthe Logistics Team in a District Sales Office. This person will providelogistical support to the Sales Reps as well as excellent customer service tothe hospital staff that will differentiate Smith and Nephew from theircompetitors. The Field Mobile Specialist will focus on product delivery,Central Processing check-in, re-stocking and maintaining inventory levels,and re-setting instruments post-surgery. Good solid understanding of companyproducts, operating systems and procedures is critical.CRUCIAL DUTIES AND RESPONSIBILITIES: (include the following. Other dutiesmay be assigned.)Communicates and coordinates pickup and delivery activity for local shipmentswith District Office and Sales Representative personnel. Plans, schedules,and prioritizes local service route with respect to time-sensitivity ofeach, and distances to be traveled.Makes pickups and deliveries to local hospitals, clinics, airport, busstation, post offices, and local vendors. Assures vital paperwork isprocessed for shipments handled.Checks instrumentation into Sterile Processing Department (SPD) forsterilization and delivers implants to appropriate holding area.Re-sets instrument pans and works with SPD staff to locate any missinginstrumentation post-surgery. Returns un-used implants from holding area tothe OSC.Records daily delivery information on a delivery log including mileagedriven, number of stops, time per stop, fuel/maintenance purchases.Develop and maintain proven understanding of existing products and new productintroductions (instruments and implants) to efficiently function in thefield regarding accurate delivery and pickups. Proactively identifies errorsand omissions in deliveries/ pickups to eliminate excess in required stops.Communicates effectively and expertly with Office Staff, SalesRepresentatives and all third party end-users, including but not limited toHospital Receiving, Sterile Processing, and Operating Room Staff. Fieldscustomer complaints and communicates them as necessary to OSC staff.Delivers emergency shipments of loaner kits to the airport in order to meetflight and surgery schedules. This requires additional handling andcoordination of shipments which may be consolidated with shipments from theShipping department.Assists OSC staff and Inventory Specialist in analyzing and deciding the bestoptions for local delivery based on time, cost, and vehicleavailability, with respect to multiple locations and extremelytime-sensitive shipments.Carries cellular phone on person at all times in order to communicateeffectively regarding pickups and deliveries.Overtime / call will be required to accommodate emergency situations andfacilitate changing surgical schedules.Prepares and transports hazardous materials as required, including packagingand preparation of shipping documents. Also assists with hazardous materialtransportation training program.Performs and/or schedules preventative and regular minor maintenance oncompany delivery vehicle, (fuel, fluid levels, tires, etc.), andkeeps accurate maintenance records. Advises supervisor when repairs orextensive maintenance are required for the company vehicle.Performs additional tasks as assigned by supervision.Follows all health, safety and environmental policies, procedures and jobhazard analyses applicable to specified job activities; including medicalevaluations as the need arises by job functionCompletes all required HSE trainingEDUCATION and/or EXPERIENCE:An Associate's Degree or equivalent meaningful experience.Candidate must have good oral and written communication skills and the abilityto collaborate with customers and company personnel at all levels of theorganization and with diverse groups.Additional requirements:Candidate must have a valid driver's license and good driving record.Competencies:Microsoft Office Applications, basic PC workstation operation, andexcellent customer service skills.Benefits:Medical a