Lyft Operations Specialist, Overnight in Denver, Colorado
Operations Specialist, Overnight at Lyft
At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.
Lyft is looking for a hands-on Operations Specialist to help supervise operations associates, drivers, and mechanics on the Lyft Bikes & Scooters team in Denver. You will report to an Operations Manager and work together to assure reliability and availability of our scooter and bike fleet, as well as overall operational excellence for the program. This job is based in our warehouse. This role will support a team running operations 24/7.
You will support 8 to 10 hour shifts, predominantly overnight (ex. 10pm - 6am). However, this role may work a variable schedule including nights, weekends, and holidays.
If you share our vision for transportation that empowers local communities, reduces our environmental footprint and brings people together, we’d love to meet you!
Manage daily field operations at our facility in Denver
Oversee, dispatch, and route team to pickup, deploy, and reposition a fleet of bikes and scooters
Supervise operations associates, drivers, and mechanics working in the facility or out in the field
Build new, local operational processes that help Lyft scale
Entrepreneurial self-starter - you naturally take ownership, look for opportunities to drive value, and do whatever it takes to achieve results
Monitor and maintain operational and quality metrics to evaluate performance
Perform physical tasks as needed, which can including moving, charging, and maintaining scooters
Perform supplemental work in one or more ownership categories assigned to you
Experience supervising teams in a complex, fast-moving, rapidly changing environment such as a distribution warehouse, restaurant, or delivery operation
Strong sense of ownership, and comfortable making judgment calls when competing priorities arise
Ability to work non-standard work hours as needed including working nights, weekends, holidays, and shift-based schedules
Entrepreneurial mindset with a get-it-done attitude
Obsessed with process improvement
Overnight, evening, and weekend hours will be required
Experience with Excel or Google Sheets strongly preferred
Proficiency with SQL a plus
Great medical, dental, and vision insurance options
Mental health benefits
In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
401(k) plan to help save for your future
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Pre-tax commuter benefits
Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.