Vail Resorts Shuttle Reservations Agent - Full & Part Time - Epic Mountain Express - Winter Seasonal in Edwards, Colorado
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
As an Epic Mountain Express Reservation Agent, you will create and Experience of a Lifetime for our guests by providing local expertise and guidance for our shared shuttles, private cars and charter vans using our reservation system. You will be expected to understand our services and products so that you can coordinate & book the guests’ travel needs.
Answer phones in a polite, professional andtimely manner
Create and update reservations forour Shared Shuttles, Private carsand Charter Vans
Understand CME Products and Services so you can effectively provide guests options that will meet their transportation needs
Maintain a positive and friendly attitude with both guests and coworkers in a high paced and busy atmosphere
Interface with internal departments including dispatch, operations and Group Sales Representatives.
Flexible schedule, exceptional time management and attention to detail.
High School Diploma or GED preferred.
Bi-Lingual is a PLUS!
The budgeted range starts at 13.25 - 16.70. Actual pay will be adjusted based on experience.
The perks and benefits include
Free ski passes for employees
401(k) retirement plan
Accrued Sick Time
Discount lift tickets for friends and family
Free ski lessons
Discounted lodging, food (including $5 meals), gear, and mountain shuttles
Discounted bike haul & golf
Excellent training & professional development
Seasonal Full Time roles are eligible for the above, plus…
Critical Illness and Accident plans
Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours)
Free ski passes for dependents
Epic Mountain Express is the most experienced resort transportation provider in Colorado. Our 24-hour winter season operations offer a variety of schedules and a fun environment where you can meet new people and no two days are the same. Enjoy amazing views and access to Colorado's best outdoor activities. As part of the Vail Resorts family, we offer great benefits and perks, including a free ski pass and discounts on lodging and gear.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 279467