3D Systems, Inc. Master Scheduler/ Production Planner in Littleton, Colorado
The best Production Planners are multi-functional as they manage and plan the schedule of a fleet of Laser Machines. They have the ability to work with all functions including engineering, manufacturing, accounting, and sales in coordinating all aspects of the product throughout the completion of a PO. This includes managing workflow of all process steps and communicating with the proper channel to keep each PO line item on track for delivery. Their greatest skill is having the ability to communicate effectively and efficiently with all departments. Time management and urgency are a critical for success in this position..
As part of the Healthcare unit of 3D Systems, the Littleton facility acts as a service bureau to enable customers without the expertise, capital, or desire to additively manufacture their products. We are experts in digital workflows, patient-specific devices, and five different kinds of 3D printing. The Manufacturing department serves both the Virtual Surgical Planning as well as the Advanced Manufacturing product lines with plastic and metal additive manufacturing.
Performance Objectives* ** *
Plan volume orders: Plan all volume orders within one business day of receipt. Account for printing, post processing, QC, and any outside processes required to produce the product. Utilize the established planning methodology and follow the work instruction for planning. Send a PO confirmation to the customer and communicate delivery dates for all line items. Adjust schedules as customer priorities and machine availability changes and communicate changes to build preparation personnel and the production floor.
Communicate Order Status to Customers:Send schedule updates to the customer regularly, and communicate immediately when technical issues affect the schedule. Answer questions regarding forecast and capacity as needed.
Execute Contract Review:Review released documentation, pricing, revisions and ability to meet requirements. Document each PO that is received and processed through the contract review process to ensure the smoothest manufacturing process possible.
Manage Post Processing and Outside Supplier Schedule: Track and manage the lead times of all post processing and outside supplier steps. It is crucial to consistently communicate with the managers of each process if these lead times slip from the expected timeline. At that time create and disperse a priority plan to all affected groups. Volume Planner will notify Supply chain of any time delays and participate in resolution as necessary.
Manage Shipment Schedule: Manage shipment schedule and communicate shipments with Quality to ensure product delivery meets the customer’s expectations.
Report Revenue:Report revenue generation monthly to the Production Planning Supervisor. This is to ensure products stay on track for quarterly revenue goals and that the proper resources are allocated to hit those goals.
Improve Business Processes:Work to improve processes with the knowledge gained while tracking product. Volume Planner will edit and release these improvements into the QMS
Deliver On time: On time delivery is an important metric to help understand the efficiency of the process flow and estimation of lead time. This metric should be tracked on a quarterly basis.
The successful candidate should to haveatleast 1-3 years background in manufacturing, preferably as a planner or master scheduler. Understanding of the manufacturing process and practices is necessary. Previous customer service experience is helpful. Must have excellent organizational, communication, and Excel skills.
Title: Master Scheduler/ Production Planner
Requisition ID: 200000AL