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Wagner Equipment Co. Field Service Heavy Equipment Diesel Mechanic - FIELD01067 in Windsor, Colorado

Wagner Equipment Co., the Caterpillar dealer for Colorado, New Mexico andfar west Texas, is seeking applications for a Field Service JourneyTechnician in Windsor, CO.The Field Service Journey technician works with minimal direct supervision indiagnosing, troubleshooting and repairing heavy equipment at thecustomer's site.ESSENTIAL FUNCTIONS AND BASIC DUTIESAdministrative:Maintains truck and crane inspection logs on a daily basisCompletes CAT service reports daily that are legible, have proper grammarand sentence structure, and appropriate SIMS codeTransmits photos, timecards, service reports, and other informationthrough e-mailMaintains good customer records on jobs that have been assignedMaintains credit card receipts for accounting purposesOrganizational:Works with the Service Department, Product Support Representatives, andSales Department to meet all of the customer's needsInterpersonal:Communicates with customers on the diagnosis and status of repairs, parts,and other concernsTeaches and coaches other technicians in the fieldSales:Promotes Wagner Equipment Co. to customersTechnical:Accurately troubleshoots and repairs CAT equipment the first timeReads, understands, and applies electrical and hydraulic schematics torepair workSafely rigs or hooks components for liftingRemoves, repairs, and installs major components in varying configurationsof equipmentMaintains tooling in good working order as per MSHA and OSHA regulationsMakes determinations in the field on warranty repair and guidelines,communicating decisions to customer and dispatcherMaintains service vehicle in safe and good repairESSENTIAL JOB REQUIREMENTSMinimum Education Required: High School Diploma or GED and Relevant CATaccredited coursesMinimum Experience Required: Five + years' experience servicing heavyequipmentAdministrative / Clerical Experience - Basic LevelCustomer Service Experience - Intermediate LevelSales Experience - Intermediate LevelTechnical or Mechanical - AdvancedCertificates, Licenses and Registrations Required: DOT Health Card,Class D Driver's License and MSHA licenseRequired Skills and Competencies:Data EntryOrganizational SkillsTelephone SkillsCommunication SkillsSafety KnowledgeMath SkillsReading / Writing SkillsProduct KnowledgeReasoning SkillsOther:Ability to work independently with little or no directionWell-rounded knowledge of CAT equipmentComputer Skills:Microsoft Word - BasicMircosoft Outlook - BasicDBS - IntermediateET / SIS / SIS Web / STW - IntermediateOther relevant information:Other duties as assigned by ManagerWagner offers great benefits including medical/dental/vision insurance,401K, tuition reimbursement and more.Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.Equal OpportunityEmployer-minorities/females/veterans/individuals withdisabilities/sexual orientation/gender identity

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